Privacy Policy
Introduction
At Yoga Holiday Nepal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services.
Information We Collect
- Personal details such as name, email address, phone number, and payment information when you book a retreat.
- Health-related information (if voluntarily provided) to ensure a safe retreat experience.
- Communication data, including emails and messages exchanged with us.
- Website usage data, such as IP addresses and browsing behavior, to improve our services.
How We Use Your Information
- To process bookings and payments.
- To send booking confirmations, invoices, and retreat-related updates.
- To improve our services and personalize your experience.
- To comply with legal obligations and prevent fraud.
Payment and Security
- We process payments through email communication, requiring an initial 20% deposit and the remaining 80% before the retreat.
- Customers must send payment receipts via email for verification before confirmation.
- We take reasonable steps to ensure the security of your personal and payment information.
Data Sharing and Third Parties
- We do not sell or rent personal information to third parties.
- We may share information with service providers who assist with payment processing, logistics, or legal compliance.
- Data may be disclosed if required by law or in response to legal requests.
Data Retention
- Personal information is retained for as long as necessary to fulfill the purposes outlined in this policy.
- Users may request deletion of their data by contacting us.
Your Rights
- You have the right to access, update, or request deletion of your personal data.
- You may opt out of marketing communications at any time.
Cookies and Tracking Technologies
- Our website may use cookies to enhance user experience and analyze site traffic.
- Users can manage cookie preferences through their browser settings.
Updates to This Policy
- We may update this Privacy Policy periodically. Changes will be posted on our website.
Contact Us If you have any questions regarding this Privacy Policy, please contact us at info@yogaholidaynepal.com.
